Customer Testimonials

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Google Oct 5, 2022

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Google Oct 3, 2022

Great dealership. My experience buying a car here was awesome. Andrei was my salesman and he was very customer centric. His manager Jeff and the finance guy Dale were awesome to. Happy I chose to do business with this place.

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Google Sep 30, 2022

I came into Bloomington Chrysler Jeep needing parts in a hurry and Tyrone was great! He got me in and out with the parts I needed!!

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Google Sep 28, 2022

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Google Sep 28, 2022

Great experience, everyone there was friendly and I felt no pressure to buy anything. They had a nice selection of vehicles.

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Google Sep 27, 2022

Matt was an unbelievable help in my process of tracking down an old part for my truck, best dealer experience I've had yet

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Google Sep 26, 2022

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Google Sep 24, 2022

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DealerRater Sep 23, 2022

Customer Service Manager, I want to commend Nick, one of your Customer Service Staff, in restoring my belief that customer service is still alive in today’s business world. I had stopped in to check on the status of my vehicle maintenance and pay my bill since I would be picking up the vehicle after closing hours. My rental vehicle needed to be returned by 5:00 PM and my wife could not drop me off at the dealership until later that night. Nick stated that I would not be able to prepay but could pay over the phone once the service ...

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Google Sep 23, 2022

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Google Sep 23, 2022

We worked with Cody. He was very helpful and knowledgeable about what we were looking for. He was also very friendly and did not pressure us in any way. Very glad we were able to find a vehicle with his help.

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Google Sep 23, 2022

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Google Sep 23, 2022

I stopped in to get a key fob battery. Tyrone Chandler got me in and out very fast. I even heard a lil Beyonce on the radio..

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Cars Sep 20, 2022

Customer Service Manager, I want to commend Nick, one of your Customer Service Staff, in restoring my belief that customer service is still alive in today’s business world. I had stopped in to check on the status of my vehicle maintenance and pay my bill since I would be picking up the vehicle after closing hours. My rental vehicle needed to be returned by 5:00 PM and my wife could not drop me off at the dealership until later that night. Nick stated that I would not be able to prepay but could pay over the phone once the service ...

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Google Sep 18, 2022

Kyle our sales person was awesome! Thank you!

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Google Sep 15, 2022

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Google Sep 15, 2022

Amazing experience! From ordering our dream Jeep, to delivery, to the follow up. All was PERFECT! We’ll be back soon to order another one!

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Google Sep 14, 2022

I call there once and awhile to the parts department; I have many technical questions about my ram 1500 classic(2019) 5.7 liter. So I’ll just say this time I called, I talked with Tyrone in parts my question was I have the famous exhaust leak pass side, manifold. I asked about getting the bolts, gasket, and heat shield, but I asked before I order them what has mopar done to correct the famous leak? He said the new parts have been upgraded, so hopefully on this particular problem with mopar this is resolved

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Google Sep 13, 2022

Just wanted to shout Tyrone at the parts desk he never gives me a hard time & he’s always helpful!

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Google Sep 10, 2022

Donnie was great to work with and made the car buying process a breeze! We are from out of town so we greatly appreciate it!

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Google Sep 10, 2022

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Google Sep 10, 2022

Ryan McCarthy was excellent to work with. Not pushy in any way, and always finding an answer for every question I had. I didn’t feel pressured into anything. I was super nervous about such a big purchase and I had visited other dealerships, but they all felt like dealerships. The atmosphere here was super relaxed and it made for an enjoyable experience. Ryan was a joy to work with!

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Google Sep 10, 2022

I recently started repairing my hellcats front end after realizing it was in an accident that someone tried to fix with fresh paint glue and zip ties. Need less to say I been dealing with Tyrone in the parts department every since… super knowledgeable patient and an overall a pleasure to work with! I’m pretty sure everyone’s felt like they were being an inconvenience when calling a dealership to check on a part ! I know I have lol. That’s the exact opposite of my experience working with Tyrone and the parts department at Bloomington Chrysler Jeep Dodge! ...

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Google Sep 8, 2022

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Google Sep 7, 2022

I needed to tow my daughter's Jeep Cherokee into the dealership on the evening of Labor Day because of a flashing check engine light. I knew they would closed, so I looked at the opening hours of the service department so I could call right away the next morning to try and schedule service. Before I could call, Anthony called me at 7am to inquire as to why the vehicle was on the lot. When I told him about the check engine light, he mentioned he would do his best to get the car in to be checked. He ...

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Google Sep 7, 2022

If you are going to Bloomington Chrysler jeep dodge you need and I mean need to ask for Donnie! He is the most awesome sales person I have ever dealt with and he will be getting any future business of mine! BCJD is an awesome dealership. A+

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Google Sep 7, 2022

MATT IN PARTS IS SO HELPFUL, THEY ARE SO FORTUNATE TO HAVE SUCH A HELPFUL EMPLOYEE!

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Google Sep 6, 2022

They really try

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Google Sep 6, 2022

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Google Sep 6, 2022

I shopped and interacted with 6-7 dealerships in my 2 week Jeep Wrangler search, not one of them came close to the service I received at Bloomington Chrysler Jeep Dodge Ram! From my initial web inquiry being replied to almost immediately at 10:30pm on a Sunday night (!!) to Joe’s efficient follow up the next morning, their service was outstanding! Joe was super friendly and spent a lot of time with a very “particular” customer (me!) but never got pushy or impatient. Joe and Jeff went the extra mile to earn my business and truly cared if I was happy with ...

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Google Sep 6, 2022

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Google Sep 4, 2022

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Google Sep 3, 2022

Great experience purchasing a beautiful 2020 Jeep Grand Cherokee today! Jess S was attentive and so patient with all of our questions. Overall, so satisfied with the service and support of the team at Bloomington CJD!

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Google Sep 2, 2022

Great dealership. My agent Jess Stendahl was very helpful when acquired through email and text. Gave me all details about the vehicle and her respond time was quick. She was very nice, honest and courteous at dealership. I am happy with my Jeep Wrangler and highly recommend the dealership and Jess as an agent.

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Google Aug 30, 2022

Dylan did an amazing job! From start to finish he was friendly and knowledgeable. Not pressuring on anything just letting us look over and test drive a few different makes and models available. When we finally chose our 2022 Wagoneer he was excellent at answering all the question and getting us setup as a new owner! Bloomington Jeep has an excellent staff and great place to purchase your next new vehicle! Thanks again!

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Google Aug 30, 2022

We came to Bloomington Chrysler to look at a used Lexus and left with a Wagoneer. Dylan Frantz was amazing and helped us through the entire process. He showed us our options and expertly navigated us. Definitely looking forward to our next purchase!!

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Google Aug 29, 2022

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Google Aug 28, 2022

I purchased a 2019 Ram 1500 with Jordan today. I looked at this truck last week and took me a while to final pull the trigger but Jordan was super patient and answered all my questions promptly. I enjoyed that she wasn’t pushy. The whole team at the store was fantastic but because of Jordan and her professionalism we will be back to purchase another vehicle in the near future.

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Google Aug 27, 2022

The salesman I worked with was friendly and not pushy (which I really loved!) and the sales guy that ran the numbers really went to bat for me. Very clean and friendly environment!!!! I will buy here again in the future!

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Google Aug 26, 2022

I really appreciate the professionalism while I was at the dealership. Everybody was so welcoming and both Donnie’s were fantastic! I would definitely recommend Bloomington Chrysler Jeep to anyone in need of a automobile! Thanks a million guys! Signed a happy customer 😊

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Google Aug 26, 2022

Friendly, efficient and fair. The service department at Bloomington CJDR is great. Car troubles can be stressful. This team knows how to set expectations and clearly communicate so there are no surprises.

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Google Aug 26, 2022

It was my first time going to a car dealership. Customer service was outstanding! Steve did a great job helping me find what I was looking for. He took the time to explain everything I needed to know. Don made the financing process so easy! All employees were friendly. It was a very good experience.

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Google Aug 26, 2022

This place is soooo great love the service here! Cody S. Is a Great guy and me into my SUV quickly and when I needed help with my tire that popped months later they got me a new one the day I came in!!! Awesome 👍 highly recommend also when u come in u have to try the managers custom coffees!

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Google Aug 25, 2022

Have used BCJDR two times in the past year and have been pleased with both experiences.

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Google Aug 22, 2022

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Google Aug 21, 2022

Cody, helped us and made everything simple and fast. This place is awesome

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Google Aug 19, 2022

I had a great experience buying my truck at Bloomington Chrysler. Ryan was wonderful to work with.

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Google Aug 18, 2022

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Google Aug 14, 2022

I had the pleasure of purchasing a Jeep Grand Cherokee from Bloomington Chrysler Jeep Dodge Ram in July 2022. I was in the market for a new SUV and was debating from a few different makes/models at different dealers. I felt like most of the sales members at other dealerships were not well informed on the differences of the models when I had inquiries and I had more knowledge just based on my online research. This was a different experience when I was talking with Kyle and he walked me through the Jeep GC and all the differences between trim ...

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Google Aug 14, 2022

Car buying made it easy, Ryan McCarthy was my salesman. The Dealership had the perfect 2018 grand Cherokee with low miles and a v8. I would shop at this dealership again.

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Google Aug 14, 2022

So, 10 months ago my wife and I bought a 2016 Jeep Cherokee from here. The service then was amazing. They put on all new brakes without batting an eye, it was a great experience and vehicle. Well, it was in an accident about 2 weeks ago and was totalled. My wife shopped online and we test drove a vehicle from another place but the experience was not what we expected. We went back Bloomington Chrysler Jeep and the experience, thanks to Jay Ojeda was exactly what we remembered and more! We got excellent service and a newer Cherokee for a great price! ...

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Google Aug 14, 2022

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Google Aug 13, 2022

I received EXCELLENT customer service with Kaley Ericksen. She was informed, attentive and amazing to work with. I have bought from other Jeep dealerships in the past but will be a. lifetime customer of Bloomington Jeep. Thanks to everyone for a great experience!

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Google Aug 13, 2022

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Google Aug 13, 2022

My experience here was amazing! Joe was extremely helpful with finding me exactly what I wanted in a new car! All of the staff was so great and did everything they could to meet my needs! I 100% recommend this place and Joe!

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Google Aug 12, 2022

Let’s keep it simple but honest…after many places and options I can’t say enough about Dylan Frantz at Bloomington Jeep! He worked hard to get us the right vehicle and didn’t miss any detail on what was important from type to understanding the ideal payment to making sure he was quick in getting us in and out….knowing sitting in a dealership is not anyones idea of a good time! Always checking in and making sure we were good! There is no question where we will get our next vehicle…..thank you Dylan and Bloomington Jeep ...

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Google Aug 12, 2022

I had a great experience here! Everyone was so welcoming. My salesman Kyle was helpful during the process and made sure we were comfortable while waiting. Highly recommend

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Google Aug 11, 2022

Reasonable prices

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Google Aug 11, 2022

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Google Aug 9, 2022

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Google Aug 9, 2022

By far the best experience I’ve had at a dealership. Joe A was an amazing salesmen willing to answer all my questions and work with me, and the dealership is very reasonable in their trade in and sale prices. I test drove 2 cars and left with a nice jeep Cherokee. Everyone else I interacted with was very nice. Highly recommend this dealership!

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Google Aug 9, 2022

Really great customer experience, no pressure and quick transaction

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Google Aug 8, 2022

Great customer service. They helped get exactly what I wanted in a car. Showed me to ropes and got me a great deal on my overall payments!

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Google Aug 8, 2022

Good guys over here at Bloomington CDJR. Being going to them for about 5 years now and they are always great to work with! Thank you Jacob Rubio for you help! And all the guys in finance!

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Google Aug 8, 2022

Jay was very knowledgeable although the vehicle purchased was not a jeep, dodge or Chrysler. Response for availability was very quick and Jay even sent over a quick video of the vehicle before driving a couple hours to see. Very nice staff with great coffee making skills. Thanks for the smooth process!

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Google Aug 6, 2022

Steve was great to work with and very knowledgeable. I didn’t feel pressured at all during the sales process and they worked with me to help stay within my budget.

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Google Aug 6, 2022

Great service and was very helpful

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Google Aug 6, 2022

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Google Aug 5, 2022

Jordan was very friendly and easy to work with as our Salesperson. Trade in process was fair and fun. Overall very happy with our purchase.

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Google Aug 5, 2022

The salesman and all of the staff were great to deal with and delivered my dream Wagoneer for me and my family. Excellent dealership and staff.

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Google Aug 3, 2022

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Google Jul 30, 2022

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Google Jul 30, 2022

Cody was great to work with! Easy purchase with no pressure. Financed quickly and out the door!

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Google Jul 30, 2022

They made it really quick and easy for me to get my not Chrysler 200. Really good costumer service

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Google Jul 26, 2022

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Google Jul 26, 2022

I recently purchased a vehicle from Bloomington Chrysler Jeep, and had a great experience overall. Dylan Frantz was awesome to work with. There was none of the stereotypical dealership tactics. No backroom beatdown from the sales manager. Just upfront prices, and clear communication from the team. The facility is clean and comfortable. If you are looking for a vehicle during these times of limited inventory, don't hesitate to contact Dylan or any of the other sales staff to see what they can do for you.

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Google Jul 26, 2022

Went to other dealerships and noticed that the lever of customer service provided at this dealership is above and beyond every other dealership. Jacob and Kyle gave me the best treatment, the general manager, Anís made me the best caramel macchiato. I will recommend this dealer to all my friends and family.

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Google Jul 20, 2022

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Google Jul 19, 2022

I highly recommend this dealership. The service and process was fast and easy. Dylan did a very awesome job helping me. He’s friendly and kind with a positive attitude. I recommend Dylan to anyone who’s looking to buy a car from this dealership. Thank you Dylan! We love our new truck!

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Google Jul 18, 2022

Had a recall and they did it really fast.

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Google Jul 18, 2022

Work on my car was fast. They did a recall. But waiting in line to pick it up was slow.

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Google Jul 18, 2022

After months of research and waiting, I finally got my new car this past weekend. Working with Ryan Mccarthy at this dealership was fantastic. They were able to get in exactly what I wanted, gave me accurate delivery information, fair pricing and made the process really easy. Thanks again for the great service!!

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Google Jul 18, 2022

I was super happy with our sales rep Ryan McCarthy. He was dead honest, patient in us taking our time to make a decision as to what we wanted and was never once pushy. I would deal with him again in a heart beat. Thanks Ryan

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Google Jul 17, 2022

Worked with Ryan at the dealership there and he was great! Highly recommend car shopping there!

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Google Jul 16, 2022

Great experience. Purchasing a Ram 1500, went to 12-15 different dealerships and this one was a standout as easiest and most fair to work with. Not pushy, very inviting and helpful. My salesman Ryan McCarthy was the best salesman I had dealt with in the large amount of dealerships I had visited all around the twin cities. Would absolutely recommend! (Also my girlfriend recommends him as she bought a Durango from him as well, the next day even)

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Google Jul 15, 2022

Special thanks to Joseph Ben and Don.In my 68 years this was the best experience I have had buying a new car.they gave me great customer service, a price you could not beat.l was in and out in little over a hour. If your looking to by a car new or used stop by you won't be disappointed.

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Google Jul 12, 2022

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Google Jul 9, 2022

Great staff. Great variety of vehicles to choose from in this time of crisis

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Google Jul 8, 2022

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Google Jul 6, 2022

Had a great experience working with Jay at Bloomington Jeep/Chrysler who helped put me in a new vehicle! He was patient and transparent as I made my decision over a week and went over the top to help get me out the door in a timely manner after all the paper work was finished.

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Google Jul 5, 2022

Great job to Kyle and Joe for helping me out with my vehicle purchase back on June 17th, made the process easy, and were more than willing to answer any questions I had. Thank you guys!!

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Google Jul 3, 2022

Joe A. was great to work with! The easiest car purchase I've ever had. He made me and my family feel welcomed and relaxed and took care of us. We were in and out of the dealership in a little over an hour. I highly recommend!

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Google Jul 3, 2022

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Google Jul 1, 2022

We have guys constantly traveling around the mentor area, and we needed a nice American car to relate to our company mission. We needed this done quickly so we could continue without complications, and we needed it done without to much in between conversations. Ryan, and his team were quick, and got us approved within 30 minutes. We were able to take care of 90% of the paperwork prior to visiting, and then when arriving in person, I was out in and out within 30 minutes. Best experience we’ve had ever when working with a car rep— so from here on out, ...

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Google Jun 30, 2022

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Google Jun 29, 2022

One of the best experiences I’ve had with a vehicle purchase. The team was very accommodating to several of my requests before and after the sale of the vehicle. Even though their volume is high they still ensure they take care of each individual customer as if it’s their only one. Thank you!

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Google Jun 25, 2022

Ask for Joe A. We bought our new Grand Cherokee through him and he was excellent to work with. He’s honest, straightforward, very friendly, and goes above beyond, including being willing to text back and forth as we had questions.

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Google Jun 23, 2022

Such a great experience! Kyle was so helpful in assisting me with my car purchase. I really felt like he had my best interest in mind, and the entire process was easy and convenient. Would definitely recommend!

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Google Jun 23, 2022

Exceptional service and attention to detail, from ordering the 2022 Jeep Wrangler Willys in January to the delivery and purchase in June. Kyle Pantoja provided outstanding sales help along with Dale Erkkila's financing assistance. I would highly recommend this dealership to anyone in the market for new or used transportation. 10+.

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Google Jun 23, 2022

I have a list of things in my head that I love to do. Going to purchase a new vehicle is NOT on that list, it wouldn't even make it on my LEAST favorite things to do because, well, it's NOT a FAVORITE thing to do. That being said, the "Experience" I had at Bloomington Jeep was actually pretty awesome thanks to Kyle, he treated my family and I as if we were his family. Really enjoyed the atmosphere here and the Caramel Machiottos were Absolutely Amazing we thought about coming in the next morning for ...


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